Support

Need help with Zor? Email us at support@zor.training and we'll get back to you within 7 days.

Frequently asked questions

How do I delete my account?

In the app: Settings → Account → Delete account. Or email us from your account email address. What gets deleted and how long it takes: see the account deletion page.

Can I get a copy of my data?

Yes. Email support@zor.training from your account email address and ask for a data export. We'll send your data (profile, programs, workout history, and check-ins) in a machine-readable format within 30 days.

Why didn't my workout sync? / Does the app work offline?

Yes. Zor is built for gyms with bad signal. With no connection, your sets and check-ins save on your phone and upload the next time the app opens with a connection. Nothing for you to do. Something missing after you're back online? Open the app and give it a moment in the foreground. Still missing? Email us, and don't delete the app: that would remove the unsynced data on your phone.

I found a bug / something looks wrong

Email support@zor.training with your device model, what you did, and what you expected. Screenshots help a lot.

How much does Zor cost? / Subscriptions

Zor is currently free. Your own programs, workout logging, and your training and progress dashboards, with no in-app purchases. A paid AI coach is planned; pricing will be published here and in the app first.

How do I reset my password?

On the sign-in screen, tap Forgot your password? and enter your account email. We'll email you a 6-digit code; enter it in the app and choose a new password. Code not arriving? Email support@zor.training from your account email address and we'll help.

Privacy

What we collect and why is covered in the privacy policy.

Operated by Zor.